Theo Reads FAQs

General Questions

Finding & Reading Stories

Payment & Refunds

Community & Engagement

Technical & Account Issues

Miscellaneous


General Questions

What is Theo Reads?

Theo Reads is where romance, spice, and great storytelling meet. We’re the cozy corner of the internet where you can find well-written, satisfying stories - both full-length ebooks and short stories - curated just for you.

How is Theo Reads different from other book platforms?

Glad you asked! We actually read the stories before they go live (wild, right?). We organize everything by sexual orientation, spice level, romance sub-genre or erotic kink, and content warning so you don’t have to wade through a sea of recommendations that just aren’t your vibe. Oh, and we’re sex-positive, identity-affirming, and obsessed with great writing.

Do I need an account to read stories?

Yep! But don’t worry, signing up is fast, free, and totally worth it. Your account lets you save stories to your TBR, leave reviews, and get personalized recommendations.

How much does it cost to read stories on Theo Reads?

You’ve got options! You can buy stories individually—pay for what you read, no commitment. Or, if you’re the kind of reader who can’t stop at just one (we get it), grab a monthly or annual subscription for unlimited access. Either way, no wallet-draining surprises—just great stories, on your terms.

What formats are the stories available in?

You can read them directly on the site, beautifully formatted for both desktop and mobile. We want your reading experience to be smooth and immersive.


Finding & Reading Stories

How do I find stories that match my taste?

Easy! Browse by spice level, orientation, trope, or romance sub-genre or kink. Plus, we have clear content warnings, so you’ll always know what you're getting into. No surprises—unless you want them.

What are content warnings, and how do they work?

Stories come with clear content warnings, so you know what’s inside before you dive in. Love a specific trope? Great. Avoiding something? We’ve got you.

Our content warnings include, but are not limited to: Age Play Alcoholism Drugs & Smoking Eating Disorder Graphic Violence Guns Major Character Death Mental Illness Non-Consensual Self-harm Sexual Abuse Suicide

Do you have LGBTQ+ stories?

Absolutely! Theo Reads is proudly inclusive. We organize stories by sexual orientation because representation matters, and everyone deserves to find a story that speaks to them.

Can I save stories to read later?

Yep! Just hit the bookmark icon on the book cover to save it to your TBR.


Payment & Refunds

Is Theo Reads free to use?

Signing up is free, browsing is free, and many stories are free. Paid stories are individually priced, and we also offer monthly and annual subscriptions for unlimited access. Because great writers deserve to be paid, and you deserve all the sweet or steamy reads your heart desires.

How does payment work?

You’ve got options! You can:

  • Pay per story—perfect if you like to sample and savor.
  • Go all in with a subscription—our monthly or annual plan gives you unlimited access to a growing library of romance and spice.

What payment methods do you accept?

We accept credit cards, debit cards, and other digital payment methods. If you need something else, let us know!

Can I cancel my subscription anytime?

Yep! If you cancel, you’ll keep access until the end of your billing cycle, but we don’t do refunds for unused time. So if you’re planning to cancel, maybe squeeze in a few extra stories first.

Can I get a refund if I don’t like a story?

Since our stories are digital and instantly accessible, all sales are final. If you’ve started reading, we can’t take it back—like that ex you keep texting.

Are there any refund exceptions?

Yes! If you haven’t accessed or read the story, you can request a refund within 24 hours of purchase in these cases:

  • Duplicate Charges: If you were mistakenly charged multiple times.
  • Technical Errors: If the story is inaccessible due to an issue on our platform that we can’t fix quickly.

To request a refund, email parneet@theoreads.com with proof of purchase and a description of the issue. Requests must be submitted within 24 hours of purchase and only for unread stories.

Do you offer refunds on subscriptions?

Nope. Subscriptions are non-refundable, but you can cancel anytime, and you won’t be charged for the next cycle.

What happens if I dispute a charge or issue a chargeback?

A chargeback happens when a reader disputes a charge with their bank or credit card company instead of requesting a refund through Theo Reads. When this happens, the payment is reversed, and our team has to respond to the dispute.

Before going the chargeback route with your bank or credit card company, reach out to us at finance@theoreads.com! If you file a chargeback, your account may be temporarily restricted while the dispute is reviewed. Fraudulent chargebacks can lead to permanent account termination (and nobody wants that). We’re happy to help and can often resolve things much faster than your bank.


Community & Engagement

How can I connect with a Theo author or share feedback with them?

Please leave a review! Reviews help other readers find their perfect match, and authors love feedback. You can also follow an author from their Author Profile page to receive their announcements. To connect 1x1 with an author, join our Discord.

How do I join the Theo Reads community?

Easy! Join our Discord to chat with fellow romance lovers, swap recommendations, and connect directly with authors. You can also find us on TikTok, Instagram and BlueSky, where we spotlight new authors and recommend books. Come say hi!

Can I recommend a story or an author to you?

Yes! We love discovering new talent. Drop Parneet a note at parneet@theoreads.com if there’s someone you think belongs on Theo Reads.

How can I support my favorite authors?
Buy their stories, leave glowing reviews, and shout them out on social media. Trust us, it means the world to them. Meanwhile, we've set up a cozy little Discord hangout where authors lurk in their natural habitat. We're not staring at the door waiting for you to walk in or anything (okay maybe a little).


Technical & Account Issues

How do I reset my password?

Click “Forgot Password” on the login page and follow the steps. Easy-peasy.

I found a bug—how do I report it?

Email us at parneet@theoreads.com or submit a ticket in our Discord. We’ll squash that bug faster than a bad Tinder date.

How do I update my preferences or email settings?

Head to your account settings in the upper right corner of your screen, and tweak away.

Can I delete my account? What happens if I do?

Yes, in your account settings, but be warned—deleting your account wipes everything: your purchases, your reading history, and your reviews. Think it over before you hit that button!


Miscellaneous

Can I submit my own story to Theo Reads?

If you’re an author, check out our content guidelines! We’d love to see what you’ve got.

Are stories on Theo Reads exclusive to the platform?

Some are, some aren’t! It depends on the author.

Does Theo Reads have an app?

Not yet, but we’re working on it. For now, the site is fully mobile-friendly.

Where can I share feedback or suggestions?

We love feedback! Email us anytime—we actually read and respond.